Client: DJ Civils
Contact: Kurt Robinson, Head of Finance
The challenge
DJ Civils is a civil engineering firm based in Hersden, UK. As the business continued to grow and expand at a rapid pace, internal operations were becoming stretched.
With expansion comes complexity – more people and systems, more pressure on infrastructure – and it became clear that the existing IT support model wasn’t aligned to where the business was heading.
Kurt Robinson, Head of Finance, and the wider DJ Civils leadership team knew they needed a Managed Service Provider that could:
- Support a scaling business
- Bring structure and reliability to the IT environment
- Provide proactive guidance, not just reactive support
- Align with long-term growth plans
But like many businesses in this position, the challenge wasn’t understanding what was required, but knowing who to trust and which route to take. Cleartec helped provide answers.
The Cleartec approach
We were brought in to provide independent guidance and clarity. Rather than jumping straight to solutions, we took a step back and worked closely with the DJ Civils team to fully understand how the business operates day-to-day, where the current pain points sit, what “good” looks like for DJ Civils moving forward, and the level of support and partnership required.
From there, we leveraged our network of IT partners to introduce options that were relevant to DJ Civils’ size and growth trajectory, proven in similar environments, and commercially and technically aligned. Throughout the process, Cleartec remained completely agnostic, enabling DJ Civils to make a confident, informed decision without vendor bias.
The outcome
With the right people around the table and a clear structure in place, DJ Civils were able to:
- Move forward with confidence in their IT direction
- Save significant time in the procurement process
- Gain clarity on what good looks like both now and in the future
- Establish a stronger foundation to support ongoing growth
What could have been a long, complex, and uncertain process was simplified into a clear, structured journey through Cleartec.
Client feedback – Kurt Robinson:
“As our business has grown, it became clear we needed the right IT support in place, but we weren’t sure where to start. Cleartec made the whole process straightforward. They took the time to understand our business, presented options clearly, and gave us confidence in the decisions we were making. Having that level of guidance and independence was invaluable.”